Q12.
b
Section
1-1 Corporate activities
Answer
Explanation
ROE (Return On Equity) indicates the ratio of net profit for the current period (return) to
owned capital for the number of shares issued (equity). In other words, it is an index that
measures a corporation’s business efficiency in terms of how much profit can be generated using the money (capital) received from shareholders.
Q13.
b
Section
3-2 System planning
Answer
Explanation
When defining operational requirements, a meeting is held with the user (system user department), and functions required for task execution, requirements for improving the workflow,
and requirements regarding design of human interfaces are investigated. This content is analyzed and the requirements are analyzed/examined to determine whether they are technically
feasible.
Q14.
c
Section
2-3 Business industry
Answer
Explanation
Electronic money makes it is possible to pay for products by using a card or a mobile phone
that has been charged with a sum of money, rather than using cash.
Q15.
a
Section
1-1 Corporate activities
Answer
Explanation
An ABC analysis is an analysis technique used in areas such as sales management and inventory control to clarify the importance and priority of products. It is used to manage the sales
situation of products by arranging them in descending order of amount of sales.
Q16.
a
Section
2-3 Business industry
Answer
Explanation
The participating store hands the product to the user, and the user actually pays the money to
the credit card company. Therefore, (A) is the participating store, (B) is the user, and (C) is the
credit card company.
Q17.
d
Section
1-2 Legal affairs
Answer
Explanation
The Copyright Act stipulates that software can be modified without the permission of the copyright holder if the modification is necessary and unavoidable.
Q18.
c
Section
2-1 Business strategy management
Answer
Explanation
CTI is an application technology that links telephones and fax machines to computers. It can
automatically answer a telephone call, and transfer it to the appropriate receiver according to
the content of the caller’s inquiry.
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