ITEE ITEE-1 | Page 465

Q12. b Section 1-1 Corporate activities Answer Explanation ROE (Return On Equity) indicates the ratio of net profit for the current period (return) to owned capital for the number of shares issued (equity). In other words, it is an index that measures a corporation’s business efficiency in terms of how much profit can be generated using the money (capital) received from shareholders. Q13. b Section 3-2 System planning Answer Explanation When defining operational requirements, a meeting is held with the user (system user department), and functions required for task execution, requirements for improving the workflow, and requirements regarding design of human interfaces are investigated. This content is analyzed and the requirements are analyzed/examined to determine whether they are technically feasible. Q14. c Section 2-3 Business industry Answer Explanation Electronic money makes it is possible to pay for products by using a card or a mobile phone that has been charged with a sum of money, rather than using cash. Q15. a Section 1-1 Corporate activities Answer Explanation An ABC analysis is an analysis technique used in areas such as sales management and inventory control to clarify the importance and priority of products. It is used to manage the sales situation of products by arranging them in descending order of amount of sales. Q16. a Section 2-3 Business industry Answer Explanation The participating store hands the product to the user, and the user actually pays the money to the credit card company. Therefore, (A) is the participating store, (B) is the user, and (C) is the credit card company. Q17. d Section 1-2 Legal affairs Answer Explanation The Copyright Act stipulates that software can be modified without the permission of the copyright holder if the modification is necessary and unavoidable. Q18. c Section 2-1 Business strategy management Answer Explanation CTI is an application technology that links telephones and fax machines to computers. It can automatically answer a telephone call, and transfer it to the appropriate receiver according to the content of the caller’s inquiry. 59