ITEE ITEE-1 | Page 432

Q41. Section 4-2 Software development management techniques

Answer d

Explanation A prototyping model is a development model that produces a prototype at the early stages of systems development, and receives feedback from users( system user departments) during development. It enables system developers to verify the requirements of users( system user departments) at an early stage, making it possible to develop a system based on mutual understanding.
Q42. Section 5-1 Project management

Answer b

Explanation PMBOK is global standard framework( body of knowledge) for project management, advocated by the U. S.-based Project Management Institute( PMI). It summarizes the basic approach and procedures for project implementation.
Q43. Section 6-2 System audit

Answer d

Explanation A COSO framework is a global standard for internal control, and is made up of six( 6) basic elements that are needed to achieve the purpose of internal control. The six( 6) basic elements are:( 1) Control environment,( 2) Risk evaluation and response,( 3) Control activities,( 4) Information and communication,( 5) Monitoring, and( 6) Response to IT.
Q44. Section 5-1 Project management

Answer b

Explanation A milestone is a term used in project management that describes an important point in a schedule.
Q45. Section 6-1 Service management

Answer c

Explanation The SLA( Service Level Agreement) stipulates the quality and scope of IT services provided to the client. It originally spread as a form of contract for telecommunications providers to provide assurances of the communications quality of network services. It describes the standards for the minimum speed of actual data transfer and the maximum failure time if there is a fault, and stipulates the penalties and compensation if the standards are not met.
Q46. Section 4-2 Software development management techniques

Answer b

Explanation A common framework for systems development unifies the terminology and standardizes the content of work in planning, development, operations, and maintenance. By sharing a common framework, the content of transactions such as mutual roles, scope of work, content of work, and scope of responsibilities can be clarified, enabling the system vendor and user to reach a mutual understanding.
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