Practice exam 2
* See page 38 in the“ Answers and Explanations” booklet for the correct answers.
Strategy
Q1.
Which of the following describes a project organization?
a) An organization whose members belong to both functional departments with their own area of specialization and departments that execute a specific enterprise. b) An organization in which departments are organized according to the nature of the work, such as purchasing, production, sales, or financial affairs. c) A temporary and flexible organization in which experts from respective departments are gathered together and organized in response to a specific issue, and action is taken after determining time periods and goals. d) An organization in which self-contained management activities can be developed because functions required for profit responsibility and business execution are held by product, or by customer, or by region.
Q2. Which of the following is the appropriate reason for the need of a business strategy?
a) To carry out corporate management that adapts to changes in the social environment and gains an advantage in competition with other companies. b) To make profit by having employees work long hours. c) To procure the large amount of funding required for developing new products from stockholders. d) To avoid risks related to political or legal problems.
Q3. In the PDCA model, which of the following is implemented in the Plan step?
Practice exam 2 a) Shifting to action for resolving problems on the basis of reflection. b) Reflecting on whether things went as planned and the reasons for any failures. c) Preparing and putting into practice entry sheets, resumes, interviews, etc. d) Organizing oneself by carrying out a self-analysis, and raising any problems.
Q4. Which of the following is the reason why customer satisfaction has gained recognition?
a) Because it is best not to invest too much in marketable products that require little funding. b) Because better results are obtained when products are manufactured from the perspective of the customer than from the perspective of the producer. c) Because managing customer information collectively improves operating efficiency. d) In order to secure customers who are susceptible to brand power.
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