Common Career/Skill Framework
Strategy
Field Major Category Middle Category
2
Technology
Management
3
4
Business
strategy
System
strategy
Development
technology
Scope of questions to be asked
(Concept of exam questions)
3
Business
strategy
management
• Ask about the fundamental concepts about typical management information analysis techniques and business management systems,
such as SWOT analysis, PPM (Product Portfolio Management), customer satisfaction, CRM, and SCM.
• Ask about the fundamental concepts relevant to marketing.
• Ask about the typical information analysis techniques for planning
business strategies.
• Ask about the understanding of the use of office tools (software
packages) such as spreadsheet software, database software, etc.
4
Technological
strategy
management
• Ask about the understanding of the significance and purpose of technology development strategy.
5
Business
industry
• Ask about the characteristics of typical systems in various business
fields such as e-commerce, POS systems, IC cards, and RFID application systems.
• Ask about the characteristics of typical systems in the engineering
filed and e-business.
• Ask about the characteristics and trends of intelligent home appliances and embedded systems.
6
System
strategy
• Ask about the significance and purpose of information system strategies and the concepts of strategic goals, business improvement, and
problem solving.
• Ask about the concepts of typical modeling in business models.
• Ask about the effective use of groupware for communication and of
office tools.
• Ask about the purpose and concepts of increasing operational efficiency by using computers and networks.
• Ask about the concepts of solutions through typical services.
• Ask about the significance and purpose of the promotion and evaluation activities of system utilization.
7
System
planning
• Ask about the purpose of computerization planning.
• Ask about the purpose of the operational requirements definition
based on the analysis of current state.
• Ask about the fundamental flow of procurement, such as estimates,
RFPs, and proposals.
8
System
development
technology
• Ask about the fundamental flow of the process of software development such as requirements definition, system design, programming ,
testing, and software maintenance.
• Ask about the concepts of the estimate in software development.
9
Software
development
management
techniques
• Ask about the significance and purpose of typical development methods.
5
Project
management
10 Project
management
• Ask about the significance, purpose, concepts, processes, and methods of project management.
6
Service
management
11 Service
management
• Ask about the significance, purpose, and concepts of IT service management.
• Ask about the understanding of related matters such as help desks.
• Ask about the concepts about system environment maintenance,
such as computers and networks.
12 System audit
• Ask about the significance, purpose, concepts, and target of system
audit.
• Ask about the flow of system audit, such as planning, investigating,
and reporting.
• Ask about the significance, purpose, and concepts of internal control
and IT governance.
13 Basic theory
• Ask about the fundamental concepts about radix including the characteristics and operations of binary numbers.
• Ask about the fundamental concepts about sets, such as Venn diagrams, probability, and statistics.
• Ask about the fundamental concepts of how to express information
content, such as bits and bytes, and of digitization.
14 Algorithm and
programming
• Ask about the fundamental concepts of algorithms and data structures, and how to draw flow charts.
• Ask about the roles of programming.
• Ask about the types and fundamental usage of markup languages,
such as HTML and XML.
7
Basic theory
10