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Back when I was buying a new home , I attended a lawn and garden show , with the intention of attempting to find a good landscaper . A buyer with MONEY and an immediate need . I wanted to buy , but what I came home with was a big bag of appalled .
First off , all the landscape displays were woefully lacking ANY sales presence . Only ONE had a crappy brochure set out for people to take — but even THAT was a brochure produced by one of their vendors who supplied the stone on display , NOT a sales brochure for the actual landscaping company . I walked around no less than a half dozen displays that must have cost thousands to put up ( not to mention the sponsorship fee they had to pay to display there ) without a single person present from ANY of those companies .
However , the sales prevention didn ’ t stop there . I went on to visit another dozen or so vendors WITH salespeople who would have been better off left at home and replaced with a brochure . Not one — NOT ONE — attempted to ask any closing questions . NOT ONE attempted to make me a “ show special ” offer . NOT ONE asked for my information so they could follow up . Seriously , what a bunch of knuckleheads . In the case of a specialty concrete company , I asked a ton of buying questions and was very interested in having them do work at my new home . I spent roughly 15 minutes flipping through a book of pictures , asking about textures and colors . The sales rep ( if they could be called that ) never even suggested I come visit their showroom . In fact , they never even asked what my first name was and just let me and my husband walk off without even trying to capture our contact information !