IT MAGAZINE IT MAGAZINE - FEBRUARY ISSUE | Page 30

INSPIRATIONAL TALES Doing Unforgettable Things in One Year An article by : SONG , XIAOJING CAROL In my course of growth, the year of 2019 could be considered as an exceptionally memorable year during First and foremost, I have actively involved myself in research projects. From January to March, I acted as a which I have accomplished a lot in my professional as well as personal life. Therefore, in this short article, I would like to review the past year, share some researcher and as a presenter in a project entitled “Customer Satisfaction within the Dental Outpatient Service in Private Hospitals in Shenzhen and Its of the special moments I have lived in 2019, and list several potential changes for the new year of 2020. Influencing Factors”. I made a well- founded hypothesis before the research work and collected 75 validated questionnaires. Meanwhile, I Coordinated a 3-person team to perform field research, maintained a sound relationship with them, and addressed their questions about data collection and interview methods. Besides, I utilized SPSS to perform univariate and bivariate analyses with contingency tables, as well as a multivariate analysis with linear regression models. In addition, from March to December, I worked as a researcher and presenter of IT Magazine / February Issue 28