Welcome to IT
Inside you’ll find an introduction to the services
and support we (IT Services) can provide.
Visit keele.ac.uk/it/gettingstarted for further
information on all of our services.
Our facilities and services include:
Your IT Account
IT CONNECT
• Students/PGR Students.......................5
• Help and Advice......................................16
• How do I change my password?........5
• Laptop Loan Scheme............................16
• What if I forget my password?...........5
Wifi (eduroam)
Keele Learning Environment (KLE)
• Laptop Clinic............................................16
Contacting Us
• How to contact us..................................16
• Send File....................................................9
• IT Self Service Support.........................17
Staying safe online
• e:Vision......................................................9
• Top Tips for Staying Safe.....................19
• Timetable..................................................9
• Data Loss Prevention.............................19
• Email...........................................................8
Information on the Move
• Google Apps............................................11
• The Keele App.........................................11
• Blackboard (Bb)
Mobile Learn App...................................11
• Copyright Infringement........................19
Rules and Regulations
• IT Conditions of Use
(IT Regulations).....................................20
Quick Links............................................................23
• Box of Broadcasts .................................11
IT Facilities on Campus
• IT Suite and Labs....................................12
• Printing and Scanning Facilities.........13
• Assistive Facilities..................................13
• Personal File Storage (S:Drive)..........15
• Software....................................................15
• Gaming......................................................15
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