HELP US HELP THEM
When Jesus first joined CACHSC in 2010 , he was the one in charge of the IT systems . “ At the time , we were working with a company for our technology requirements on an asneeded basis , but it was just basically break-fix solutions , and there were a lot of areas that could use improvement ,” Jesus begins . “ When I first saw the database CACHSC was using , it was really similar to another nonprofit I had worked at , so I asked who created it . It turns out it was Quick Compute , but they no longer worked with our association . I ended up reaching back out to Holly and reconnecting with them .” And CACHSC certainly had a lot of ever-changing IT needs to be addressed . Not only were they going through a growth spurt as an organization but they also needed to upgrade and centralize their database , put redundancies and stronger cybersecurity protocols in place , secure their sensitive client data , adhere to constantly changing compliance requirements , and ultimately , find an IT provider who could help execute and manage such a comprehensive IT strategy . Thankfully , Holly and her team at Quick Compute were more than up to the task !
“ From our first phone conversation , Holly was very welcoming about re-entering a partnership with CACHSC . I told her our needs , and they submitted a proposal that we took to the Board of Directors . It was approved , and then it was time for implementation , which began almost immediately ,” says Jesus . “ One thing I was impressed with was that the downtime has been very minimal throughout our entire partnership . And their response time has only improved with the addition of the ticket system that allows our employees to submit a request whenever they need help . I don ’ t think we ’ ve ever had a ticket that wasn ’ t resolved within 24 hours of submission .” Beyond coming in and addressing all their pressing needs — including their client database , data storage , network , and cybersecurity protocols — Quick Compute has been exceptional about looking ahead and anticipating the changing needs of CACHSC .
GAME-CHANGING GROWTH
“ When COVID hit , we needed the ability to work remotely and conduct our normal services via telehealth , which , without Quick Compute , would have been a nightmare . However , with them on our team , it was a seamless transition , and we were able to function virtually while all being in different locations . At this time , we also looked at transitioning from physical servers to the cloud , which just made sense since we were growing as an organization and needed all the pertinent data to be easily accessible regardless of location ,” explains Jesus . And these types of technology solutions have only helped CACHSC continue to expand without all the growing pains that an organization would typically face . “ Since working with Quick Compute , we ’ ve grown from one location to four and went from eight employees to 42 staff members ,” says Jesus . “ Not only that but in the past two years , we ’ ve been able to help over 2,000 children annually thanks to these new systems and procedures . So , it ’ s fair to say that Quick Compute has been an integral part of our growth as a company .”
And growth is definitely the name of the game at CACHSC . “ It seems like every day there are new requirements or things we must do to stay compliant . For example , we ’ re funded in part by grants , but these grant providers have started putting cybersecurity components into their requirements , so the first thing I did was send them to Holly ,” notes Jesus . “ I was extremely impressed that within a few days , she was able to review the requirements , let me know ‘ Yes , we have this . No , we need to add that ,’ and begin implementing the additional layers of protection we needed . We were able to get in compliance very quickly , and within a week , we submitted the annual cyber risk assessment to our grant provider to secure the funding for our organization .”
“ KNOWING THAT I HAVE HOLLY AND HER TEAM AT QUICK COMPUTE FOR THINGS LIKE THIS IS SUCH A REASSURANCE . AS THE EXECUTIVE DIRECTOR , I WANT TO BE CONFIDENT THAT I HAVE AN IT FIRM I CAN RELY ON TO IMPLEMENT THE SOLUTIONS MY COMPANY NEEDS , AND QUICK COMPUTE HAS DELIVERED ON ALL THIS AND MORE .”
Beyond the day-to-day technology solutions , it ’ s clear that Quick Compute ’ s proactiveness is what sets them apart . “ For any business owners or decision makers who are unsure of how to begin with their IT needs , I would say call Quick Compute and get an assessment . They won ’ t only look at what you need right now but they ’ ll create forward-looking suggestions so that you can be prepared for what ’ s next and budget accordingly . They really have felt like a part of our team rather than just a third-party vendor , and I cannot recommend their services enough .”
Ultimately , by taking the technology piece off their plate , Jesus and his team have been able to get back to the important work they do each day — helping families and children who are victims of child abuse get the resources and support they need to not just survive but thrive . So , if your organization needs robust technology solutions to help you grow and better meet your clients ’ needs , contact Holly Fullingim and her team at Quick Compute today !
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