Issue 22 | Page 93

DARLINGTON NEWS LUXURY HOTEL CERTIFIED AS READY TO ROCK Five-star resort Rockliffe Hall launched a Healthy Hospitality Charter and was certified as “good to go” by a national tourism agency ahead of its reopening in July. Visit Britain’s “We’re Good to Go” consumer mark is a UK-wide campaign which aims to provide a “ring of confidence” for tourism as the sector works towards reopening. It means businesses across the industry can demonstrate that they are adhering to the respective government and public health guidance, have carried out a Covid-19 risk assessment and have all the required processes in place. These include deep cleaning regimes, dining in the restaurants to be pre-booked and shared facilities only accessible to one household at a time, one-way systems, clear floor markings and queue management systems to maintain social distancing. In addition, Rockliffe Hall’s Healthy Hospitality Charter has been introduced to communicate to guests the measures in place across the resort, to ensure they feel safe during their visit. It explains the new guest journey, from check-in to check-out, including temperature checks on arrival, so visitors know what to expect. The charter also gives information on the new Rockliffe Hall app, which will work on smartphones and tablets and has been developed to make a guest’s stay almost touchless, while also introducing additional benefits. These include pre-arrival check-in, access to restaurant and room service menus, a reservation request service for tennis, meals and the Curious Cabins in Mischmasch, as well as complimentary use of digital newspapers and magazines. CPI joins national task force to develop vaccine Experts from CPI have joined the national drive to identify and produce effective vaccines for Covid-19. As part of the High Value Manufacturing Catapult, CPI is supporting efforts to manufacture and formulate novel mRNA vaccine candidates from its facilities in Darlington, using its extensive skills and capabilities in the development of biologic pharmaceuticals, formulations and medicines manufacturing. CPI will play a key role in the mRNA workstream, focusing on the development, scale-up, manufacture and supply of the mRNA vaccine candidate under development at Imperial College London as part of the government’s Vaccine Taskforce response. Work completed on £8.5m Feethams House development Work is complete on £8.5m town centre office complex Feethams House. Construction of the five-storey building, funded by Darlington Borough Council, the Tees Valley mayor and Combined Authority and the European Regional Development Fund, continued throughout the coronavirus lockdown after contractor Wilmott Dixon put stringent safety measures in place. The first tenant for the site will be subsea innovator DeepOcean, which has signed an agreement to take 7,000 sq ft of space across the whole of the top floor of the building. The company hopes to move into its new home this summer. NEW APP REVOLUTIONISES VIDEO CALLS FOR HARD OF HEARING A digital company founded with the support of DigitalCity has created a revolutionary new app to improve virtual communication for those with hearing difficulties. Combining video with real-time automated transcription and described as FaceTime with live subtitles, HearClear proved particularly helpful through the Covid-19 lockdown. The app allows users to access sound, subtitles, speech reading and signs to support them in making telephone calls. The innovative idea came from Desifa – a tech company with an ambition to harness smart technology to improve telephone conversations. MEMBERS UP AFTER STRONG YEAR FOR BUILDING SOCIETY Darlington Building Society says it has continued to perform well despite ongoing political and economic uncertainty. Its membership has increased and now stands at over 86,000. Savers were supported in a low interest rate environment, leading to an increase in savings balances of £52m. Total assets increased by just under 9% to £665.8m and £138m was lent to help people purchase or refinance their homes, including £9m assisting first-time buyers in the region. But profits were slightly down for the society, which cited investment and an increase in the average rate paid to savers. The voice of business in the Tees region | 93