Issue 22 | Page 50

“I am a firm believer in doing business with people you like and trust.” – Active client Gary has been delighted with the service he has received from the Tees firm. SAFE HANDS T rust is a big issue when it comes to deciding what to do with your finances, and never before has this been more prevalent than the current situation we all find ourselves in. An existing pension portfolio or simply planning for retirement, managing your investments or saving from your hard earned wages – whatever your circumstances, it can be a brave step deciding ‘how’ to make your next financial move and ultimately ‘who’ to choose for that advice. Teesside-based Active Chartered Financial Planners has been in business for 20 years and in that two decades, has built up a firm and very loyal client base. How Active are keeping their clients happy during challenging times And if you ask their clients what they think, several things quickly become clear. Trust, transparency and close communication coupled with a personal approach are what people value about Active, as well as the expert knowledge its team offers, naturally. Many clients have been with the company or their adviser for many years, some going back to the late ‘80s, such is the value, service and advice they have been given over the years. “It certainly felt that I needed someone I knew and I could trust to enact my pension plan,” said client Paul. “The professional relationship with Active has excelled, my expectations have been exceeded because of the amount of clear information I have received from Active and the way that my investments have performed as well.” “I am a firm believer in doing business with people you like and trust. They are always there at the end of a phone if I need any advice, or email etc. They always respond very positively and quickly to any concerns I have,” said client Gary. Established in 2000, the firm’s tagline is The Clear Advantage – leading the way in helping businesses and individuals to protect and grow their finances in a way that differentiates them from many in the industry. It is an approach that has put multiple award-winning Active amongst the most well respected 50 | Tees Business