ISSEC 2013 Book of Abstracts (Sept. 2013) | Page 18

Tuesday 17 September, 2013 17:10 – 18:30 JOINT WORKSHOP Collaboration: Cockburn’s dance of Contribution in a Workshop Craig Brown Program Manager, Customer Advocacy at Telstra, Director at Evaluator.com.au People collaborate when they want to – but what gets them to want to? This report describes ways to improve people’s inclination to collaborate. The shortest answer is to lift others, increase safety, and make progress. There are of course additional things, there are sub elements to each of those, and important things happen before and after a meeting. However, practicing these three types of actions is the best way I know to produce the “dance of contribution” – people stepping forward to contribute, stepping back to let others contribute, and supporting others while they contribute. _______________________________________________________________________________________ _______________________________________________________________________________________ _______________________________________________________________________________________ _______________________________________________________________________________________ _______________________________________________________________________________________ _______________________________________________________________________________________ _______________________________________________________________________________________ ______________________________________________________________________________________ _______________________________________________________________________________________ _______________________________________________________________________________________ _______________________________________________________________________________________ _______________________________________________________________________________________ _______________________________________________________________________________________ _______________________________________________________________________________________ _______________________________________________________________________________________ ______________________________________________________________________________________ 18 ©ISSEC2013