THE ISS MISSION
Service performance facilitating our customers’
purpose through people empowerment.
ENHANCING THE
PATIENT EXPERIENCE
OUR PURPOSE
ISS delivers non-clinical services throughout Australia’s Healthcare sector, striving
to enhance patient experience. Patients, clinicians and visitors experience ISS services
through thousands of touchpoints, all of which we carefully plan and manage to create
positive experiences.
The ISS team understand the connection between a positive patient experience and positive
health outcomes. Team members are empowered and are personally accountable for the quality
of the service they provide and are supported to excel.
Contributing to patient care is our purpose, it’s what motivates our team to take pride in their work.
Aaron Cauchi
Executive General Manager
Health & FM Services
2 – ISS Facility Services / Healthcare
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