ISS Australia Healthcare | Seite 18

“ I am one of the first staff the patient talks to, so it’s important to be sensitive to their needs.” AWARDS & ACCOLADES “I would recommend ISS, based on Transition experience. Score 10/10” Recent Client 2016 p ISS received the Institute of Hospitality in HealthCare (IHHC) Rosemary Pirie Award for our real-time patient feedback tablet, introduced at Northern Health in 2017. p ISS has achieved the highest global rating five years in a row by the International Association of Outsourcing Professionals (IAOP). We were also awarded maximum scores in the categories of Customer References, Award and Certification and CSR. p ISS won the Australian HR Award for Best Use of Technology for the myISS Self-Service App in 2017. p ISS was recognised and received the Frost & Sullivan Best Practices Award for its achievement in Facilities Management, Competitive Strategy, Innovation and Leadership in 2017. p ISS achieves Bronze ranking in the 2017 Dow Jones Sustainability Index. The ranking places ISS in the top 10% of the 44 global companies in the commercial services and suppliers sector. p ISS is recognised, within the top 5-10%, as one of the world’s greatest sustainability companies in the RobecoSAM Sustainability Yearbook, 2018. 18 – ISS Facility Services / Healthcare 19