ISS 2020 Vision Future of Service Management | Page 81

Knowledge society and
democratization
An example of this development is the GoDaddy facilities around the world. GoDaddy’s
mission is to radically shift the global economy toward small businesses by empowering
people to easily start, confidently grow, and successfully run their own ventures. With
more than 14 million customers worldwide and more than 62 million domain names under
management, GoDaddy gives small business owners the tools to name their idea, build a
beautiful online presence, attract customers and manage their business.
GoDaddy has recently been included on the FORTUNE ‘Best Companies to Work For®’
List. FORTUNE recognized GoDaddy for its employee satisfaction, a collaborative work
environment and fun benefits, among other cultural qualities that employees say inspires and
nurtures good work. For GoDaddy their facilities and adjacent services play a pivotal role in
the company’s efforts to establish an environment focused on attracting and retaining top
tier talent.
GoDaddy employs approximately 5,000 people in facilities across a number of locations in
the United States, including Washington, Massachusetts, Iowa and California, as well as in
Brazil, India, Canada, Mexico, U.K., Australia and The Netherlands. ISS US provides integrated
facility services to all of GoDaddy’s US locations, and plans to partner with GoDaddy as they
continue to expand globally.
Calvin Crowder, Sr. Director of Global Real Estate and Workplace Services at GoDaddy, says:
“Solid training, great recognition and individual empowerment are key ingredients
to building a high performing, customer focused organization. These same principles
apply to our valued partnerships with our external service providers. Much like the
evolution in customer care, I’m excited that together we are pioneering an evolution
in North American workplace services.” 111
111 CSR.dk 200416, ISS support GoDaddy in making it to FORTUNE ‘Best Companies to Work For ® ‘
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