ISS 2020 Vision Future of Service Management | Page 116

9. Appendix - Survey results
1. What is your company’s primary market?
2%
5%
3%
7%
1%
2%
Western Europe
Eastern Europe
North America
Central and South America
China
Asia Pacific
Africa and Middle East
80%
2. What is the size of your company?
8%
30%
100,001 + employees
27%
10,001 to 100,000 employees
1,001 to 10,000 employees
501 to 1,000 employees
1 to 500 employees
9%
26%
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