If you are willing to share messaging sent to your customers, please copy and paste
below and provide a link to the messaging if available.
This question generated relatively few responses, but those who shared their messaging emphasized their
commitment to keeping staff and clients safe and informed during the pandemic. Many detailed their updated
cleaning and sanitation practices, along with any other changes in procedures or policy (usually of the sort
referenced in responses to the questions above), to customers.
If applicable, please share details relating to efforts put into place by your company to
implement the transition to a remote work environment, temporary closure, etc. This
could include any resources being provided to employees, handling of employees pay
and benefits, communications to customers, community
partnerships, etc.
Though some respondents noted no changes to situations because they already worked remotely, many said
that they were either allowing or requiring employees to work from home. Some respondents noted the
additional steps taken to make this possible, including implementing plans for the checkout of computers and
other technology resources, utilization of virtual meeting programs and additional flexibility for parents whose
children aren’t able to go to school.
Others noted that the nature of their business or institution (vendors, manufacturers, etc.) required little or no
change to work conditions. Academic institutions noted the suspension of in-person classes and a transition to
online courses when applicable, though practical teaching clinics have fully suspended their programs.
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