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Most responses to this question focused on the fear and uncertainty caused by the pandemic.
Concern was expressed not only for the respondents’ individual spas, but for the industry in general.
Several respondents, however, noted their hope that the industry could come back stronger and
identified plans to be of service during their closure, whether by providing masks and other supplies
to their local medical professionals or offering their space as a testing or remote work facility if
needed by local officials.
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