ISPA Snapshot Survey Report April 2020: Quarterly Performance / COVID-19 | Page 15

What was your profit change for the first quarter of 2020 compared to the first quarter of 2019? Profit Change 4% 11% Up by more than 50% 3% Up by 35 – 50% 1% 0% 1% 3% 3% 3% Up by 20 – 34% 12% 8% Up by 10 – 19% 12% 23% 25% Up by 1 – 9% 23% 3% No Change 0% 5% 8% Down by 1 – 9% 0% 10% 13% 19% Down by 10 – 19% 12% 12% 11% Down by 20 – 34% 14% 8% 8% Down by 35 – 50% 10% 10% 14% Down by more than 50% 8% All Spas Day Spas Resort/Hotel Spas 14