ISPA Member Guide | Page 4

SNAPSHOT SURVEYS
Members participate in monthly Snapshot Surveys to stay on top of the latest trends and innovations pulsing throughout the industry . These surveys are topic-driven and offer tangible takeaways from other spa professionals .
CONSUMER SNAPSHOT INITIATIVE
Understanding your customers ’ perception of the spa experience from this piece of research will ensure that your data-driven business decisions are consistently on-point .
TALENT TOOLKIT
ISPA has developed resources in partnership with countless spa leaders across the globe to equip spas with guidance and templates to create effective communication , recruit and interview employees , create in-depth job descriptions and much more .
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