FACE TO FACE
ISMR : Are there any products , technologies or services that you have released or are releasing this year that you would like to discuss ?
Inventories are always a risk as they restrict capital , making efficiency and turnover quantity difficult .
ISMR : Please outline the services and support provided by your Technology Centre in India ?
GW : Being close to your customer is vital ; 81 % of customers say that a good customer experience encourages another purchase . The most important person in your company is the customer and , without close ties to your customers , you run the risk of manufacturing products that nobody will buy . Your customers ’ requirements , needs and desires will lead the way to your next bestselling product and important innovation .
The objective of our Technology Centre in India is to reach the new customers unable to travel internationally to make decisions for machine purchases . ‘ Think Global and Act Local ’ is its objective , giving local customers reach and access to global technology . The better the service , the more customers will return to your company . Hence when service is local , we can better serve the customer ’ s needs .
At the Technology Centre in India , we are able to give a mini glimpse of what the customer would experience if they travelled to our headquarters in Taiwan , without them actually travelling there .
Your customers ’ requirements , needs and desires will lead the way to your next best-selling product and important innovation
maintenance , leading to increased efficiency and cost savings .
IoT-enabled equipment can also be remotely monitored and controlled , allowing for greater flexibility and improved collaboration between different teams and facilities . The integration of IoT technology also enables predictive maintenance , by using data from the machines and sensors to predict when maintenance is needed , reducing downtime and increasing the life of the machines .
YSM India exhibited at the ENGIMACH automation and manufacturing exhibition .
GW : Our upgraded CAMLESS servo-driven stamping and bending machine has been in the market for many years now . It is now available with new and upgraded hardware and software systems . Among the significant improvements are higher speeds , simplified user interfaces and improved safety systems . We are now able run these servo engines consistently at speeds of around 300 strokes / minute .
Other features that we have improved are easily configurable slides to operate either Linear or Radial operations ; new safety features with SLS systems ; Industry-4.0-compliant / IoT-enabled software and two-point stamping presses with longer bed lengths .
ISMR : Thank you for your time . n
Meet YSM at EuroBLECH
Meet YSM International on stand D39 in Hall 27 at EuroBLECH in Hanover , Germany , from 22-25 October 2024 .
http :// ysm . com . tw /
ISMR : How have you positioned YSM with respect to Industry 4.0 ?
GW : The Internet of Things ( IoT ), for Industry- 4.0 , is becoming an increasingly important aspect of metal fabrication equipment control . IoT devices and sensors can be integrated into metal fabrication equipment to provide realtime data and monitoring of the equipment ’ s performance and usage . This data can then be analysed to optimise equipment operation and
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