ISMR October 2021 | Page 74

FOCUS ON MRP

“ The support has been fantastic . Everything is answered in detail and always promptly . Most questions have been answered on the same call , but if they have to get back to us , it ’ s always the same or next day ,” added Tew .
Brexit has presented its own challenges to manufacturers , but 123insight has helped Tom Tew to ensure that all paperwork is correct for new requirements .
“ We ’ ve previously had issues with goods coming from Polish suppliers and also with shipping goods to German and Romanian customers . 123insight is now set up with overseas customers to automatically prompt users to fill in the relevant information when required . It ’ s been instrumental in increasing our overseas business . Coming from an analysis background , I ’ ve always believed that a system is only as good as the information within it , and now we put everything into 123insight . We simply could not have coped with Brexit with our previous MRP system ,” he told ISMR .
The company is currently pushing to achieve ISO9001 accreditation , and this was one of the major reasons behind selecting 123insight .
“ During the Evaluation Workshop and Training , we asked 123 Insight how its system could help us . We found that there are many features within the system that will be fundamental to our quality manual ,” added Tom Tew .
Added benefits
In addition to the tangible savings made across the business , there was also a human factor that Tom Tew had not considered . He felt that 123insight was instrumental in reducing stress , not only for himself but also other users . Day-to-day tasks that previously would have added pressure to meet deadlines can now be performed with ease , he said , allowing staff to focus on the task in hand .
“ We have a lot of ad-hoc requests to generate documents quickly , and the old system created a lot of stress due to its complexity . Now , because of the speed of 123insight , it ’ s no problem . That ’ s a huge weight off my shoulders ,” he explained .
Since going live , Vincico has increased its licence count from two to three , allowing more staff access to the system . Licences can
be increased or decreased monthly , with no minimum contract period .
As 123insight is Vincico ’ s third MRP system in seven years , Tom Tew is now confident that the system will help the company to make further savings while ensuring future growth .
“ I don ’ t think I ever put a financial value on the time I used to spend on things , but 123insight is not only the cheapest employee in the company - it ’ s also the hardest working . You don ’ t appreciate the areas that will save you money until the system is in place , and it far exceeds the capabilities of other systems we ’ ve seen without having to be tailored specifically to the company ,” he noted .
“ Moving forward , we plan to use 123insight for advanced serial tracking , shop floor data collection and managing staff working hours as well as being the backbone for our ISO9001 accreditation ,” concluded Tew . n
www
. 123insight . com
EDITOR ’ S NOTE 123 Insight delivers an out-of-the-box SaaS ERP solution to manufacturing companies of all sizes and types . The system delivers mobile apps for Apple and Android , and a variety of add-on modules including CRM and analytics . It is now owned by Forterro .
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