FOCUS ON SURFACE FINISHING
A sales support assistant and operator take a close look at what the FlatMaster ® leveller can achieve .
“ This not only required a lot of experience but can sometimes be a labour-intensive and time-consuming process . With our levelling machines , Askon Demir Çelik can save time and energy , whilst improving quality ,” ARKU told ISMR .
“ Just a few days of training are enough for someone to be able to operate the ARKU machines ,” highlighted Özdemir .
However , the company ’ s contract manufacturing activities mean that its employees are constantly dealing with new parts . According to Özdemir , its skilled workers must continue to gain experience after training until they have mastered all the mechanics of levelling .
Askon Demir Çelik became aware of ARKU through its close contact with ARKU ’ s Turkish sales partner , Bilol Makine . Although Özdemir and his colleagues visited trade fairs to find out about the levellers , Bilol Makine also established contact with other ARKU users in Turkey with whom Askon Demir Çelik specialists were able to exchange information .
“ They helped us to understand the added value of levelling and deburring with ARKU machines ,” said Özdemir . However , it was another offer that tipped the scales .
“ We put our trust in ARKU and Bilol Metal for after-sales service and quality ,” continued Özdemir , adding , “ Bilol is always at our side .”
In conclusion
All in all , Özdemir confessed himself to be very satisfied with the ARKU machines .
Askon Demir Çelik was not only able to acquire new customers , as a result of its new levelling capabilities , but its existing customers have also increased their order volumes or used the new services .
However , the service centre still has big plans …..
“ In five years , we want to be one of the best
Askon Demir Çelik was not only able to acquire new customers , as a result of its new levelling capabilities , but its existing customers have also increased their order volumes or used the new services
steel service centres in the world ,” outlined Özdemir .
“ To achieve this , we need the right processes , the right employees and the right technology , including machines . ARKU Maschinenbau gives us good support to achieve our goals and is one of our most important partners ,” he concluded . n
About ARKU
ARKU , founded in 1928 as a familyowned company , is a global specialist in roller levellers and press feeding technology with nearly 60 years of experience . ARKU offers an extensive range of high-capacity and precision levellers , as well as deburring and edge-rounding machines . This portfolio is completed with the addition of parthandling solutions for levelling and deburring machines .
With its headquarters at Baden- Baden , Germany , and ISO-certified facilities in Cincinnati ( USA ) and Kunshan ( China ), the company operates in over 30 countries . ARKU also offers toll processing services at its four levelling and deburring locations with its machines .
ARKU ’ s product range includes precision levellers ; deburring and edge-rounding machines for parts ; automated parts handling via robots ; inline levellers ; cut-to-length lines ; press feeding lines and coil entry lines for roll formers .
The company also provides engineering expertise to manufacturing industries including automotive ; railway equipment ; shipbuilding ; construction and furniture , as well as laser job shops and others .
ARKU has now opened a second plant in Bühl , 15km from its main site at Baden-Baden . All its deburring machines and smaller straightening machine models are now produced there .
www
. askondemir . com
www . arku . com
The FlatMaster ® operator ( in blue ) and his supervisor ( in orange ) inspect levelling results from the FlatMaster ®.
72 | ismr . net | ISMR December 2024 / January 2025