Island Life Magazine Ltd April/May 2010 | Page 157

island business

Island Life - April/May 2010

Tender care at TLC
TLC is the perfect name for
this particular beauty salon.
For while the therapists at TLC
are massaging, nail painting
or pampering their clients
in Freshwater, proprietor Pat
Hayles is more qualified than
most to realise the importance
of tender loving care.
For, shortly after taking on the
business in Freshwater, she lost
her sight almost completely.
“Thanks to my marvellous
surgeon I still see a little,” she
says. “I’m registered blind, but
I do want people to know that

it is possible to carry on after
sight loss.”
She adds: “Clients tell us that
this is a friendly place, where
they feel comfortable as soon
as they arrive. It can be a bit
daunting if you’ve not been for
a treatment before, so that’s
important.”
Such awareness is surely one
of the factors in the remarkable
success that has seen TLC
double in her two years of
ownership. Formerly a school
administrator, Pat is meticulous
in only taking on staff of the

highest calibre. “If people
can fall asleep when they’re
having a treatment that’s the
ultimate compliment to the
therapist,” she says. “Our clients
span the age range, so while
we’re always ready to embrace
the latest trend in, say lashes,
spray tanning and nails for the
young, we’re equipped with
electric couches to help our
older clients.”
The treatments offered are
as comprehensive as any you’d
find in a larger town. Gift
vouchers have been a great

success, but increasingly Pat
finds people just turning up for
an indulgent hour or so. “We
match prices to the area, so we
give a quality service at very
competitive rates,” she says.
Pat’s extraordinary sense of
calm is reflected throughout
the salon. She guarantees that
any confidences are between
client and therapist. “Any
secrets stay within the walls of
the treatment room,” she says.
It’s all part of the TLC. Tel:
01983 755777.

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