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ISCOM 361 Week 5 Managing a Crisis Simulation FOR MORE CLASSES VISIT www . iscom361master . com
strategies that companies can use to help employees deal with these changes ?
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ISCOM 361 Week 5 Managing a Crisis Simulation FOR MORE CLASSES VISIT www . iscom361master . com

Resources : Internet , University Library , Textbook
You are a Supply Chain Manager of a building supply company . Your company sells building materials to building contractors , home improvement construction companies , as well as the do-it-yourself weekend project homeowners .
You have been struggling with the supplier of roofing nails for several months and you are fast approaching the peak roofing season . The supplier has been late on delivering orders and when orders are delivered the boxes are damaged and the quantities of nails in the boxes are inaccurate . Each box should have 1000 nails , but you are getting complaints from your customers that they are only receiving partial quantities in the boxes . The situation with the supplier is getting so bad some of your major customers are threatening to go to another building supply company for roofing nails .
You have to get this situation under control before you lose much needed seasonal sales !
Create a supplier performance improvement plan . Include the steps that need to be taken to identify the root cause , potential containment ,