listened closely to what they said while also giving them the opportunity to confirm or clarify any potential misunderstanding . An example of active listening might be , “ I am hearing that your main concern is the area around your eyes and that people often comment that you look tired . Is that correct ?” Taking this time to connect with them ensures that you understand their goals and needs and that both provider and patient are on the same page . Patient satisfaction is the primary goal of each aesthetics treatment ; listening enables you to understand what will satisfy your new patient .
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You & Your Team
How Do We Increase Customer Loyalty In Our Practice ? Having a good history with your patients makes it more difficult for your competitors to lure people away from your brand . Patient loyalty is highly valuable for businesses , as repeat patients are nine times more likely to buy from you than leads that have not yet converted .
Patient satisfaction is the primary goal of each aesthetics treatment , and listening enables you to understand what will satisfy your new patient .