RETAILER AWARDS
Recognising excellence in Australian retail
A ustralian retailers have long been competing with the world ’ s best when it comes to customer-centric innovation . Even amid economic uncertainty , labour shortages and rising costs , retailers continue to exceed customer experience expectations . The annual Retailer Awards showcase outperformers in retail customer experience and this year ’ s finalists set new standards in excellence across the sector .
The program is now in its sixth year , and CommBank is proud to have supported it since its inception . The achievements we ’ ve seen since 2017 are a reminder that innovation is in retailers ’ DNA .
As we plan for a brighter future , CommBank is committed to finding new ways to empower retailers . Achieving sustained growth in retailing requires partners that add value in more ways than one .
From finding new customers and creating experiences that keep them coming back , to having the confidence to adapt and scale , every aspect of your operations can make or break success .
At CommBank , we recognise that ’ s what makes retailing uniquely dynamic . We also know that retail businesses are working harder than ever to compete for the consumer ’ s attention and seeking smarter solutions from their providers . That ’ s why we ’ re focused on your business , not just your banking , by :
• Investing in innovative and integrated merchant and e-commerce solutions that benefit you and your customers .
• Unlocking insights into cash flow , your customers , and the wider market through data analytics .
• Connecting retailers to millions of our customers to create new sales channels .
So , on behalf of the CommBank team , I applaud all Australian retailers for their achievements and congratulate the winners of the Retailer Awards 2023 . I greatly enjoy supporting your visions and look forward to watching you reach new heights in the coming year .
To learn more about how CommBank can add value to your retail business , visit commbank . com . au / retailers .
David Martin
National Manager , retail & e-commerce Business Banking
Commonwealth Bank
Things you should know
This is intended to provide general information of an educational nature only . It does not have regard to the financial situation or needs of any reader and must not be relied upon as financial product advice . You should consider seeking independent financial advice before making any decision based on this information . The information in this Foreword and any opinions , conclusions or recommendations are reasonably held or made , based on the information available at the time of its publication but no representation or warranty , either expressed or implied , is made or provided as to the accuracy , reliability or completeness of any statement made in this Foreword .
Commonwealth Bank of Australia ABN 48 123 123 124 . AFSL and Australian Credit Licence 234945 .
May 2023 www . insideretail . com . au | 41