InTouch with Southern Kentucky May 2020 | Page 21

HEALTH Patients with chronic illnesses are kept safe from coronavirus through telemedicine SUBMITTED Dr. J. Barry Dixon, the president of Physician Services at Lake Cumberland Regional Hospital, has piloted telehealth services at LCRH. BY CARLA SLAVEY COMMONWEALTH JOURNAL The novel coronavirus has taken a toll on those who have what has been called “underlying issues” – heart conditions, diabetes, COPD and other lung issues, suppressed immune systems and so forth. For those who have such chronic issues, the quest becomes keeping themselves safe from COVID-19 while still being able to get treatment for their chronic issues. One solution is telemedicine, where patients can still talk to a doctor or medical professional via phone of video chat without leaving their homes. Many Somerset medical teams are turning to teleservices. Dr. J. Barry Dixon, the president of Physician M ay 2020 Services at Lake Cumberland Regional Hospital, piloted telehealth services at LCRH. The program has proven popular, He said the LCRH team did 1,000 visits in the first week. If the patient has the capability, Dr. Dixon said he prefers video visits where he can see the patient, and they can see him. Those visits are done primarily through FaceTime or through a free app called Doxy.me. He understands, however, that some patients may not have smart phones or the technical understanding to take a video call. Some patients may have a child or a grandchild who can help them the technical aspects, though. He estimated that 75 to 80 percent of their telehealth sessions are done via a video visit, but the rest can be done through a traditional telephone conversation. During such a televisit, patients may be asked to take their blood pressure or give the medial expert whatever readings they have or a run-down of symptoms. In turn, the medical practitioner will ensure that the patient has adequate medication and food, and a support system in place, Dr. Dixon said. The patient will be evaluated based on current information. Dr. Dixon said that should it be determined the patient needs to go to the emergency room, the medical staff will inform the emergency room ahead of time that the patient is coming in and what their issue is. I n T ouch with S outhern K entucky • 21