Priority 3
Diversify our revenue streams to further deliver on our vision and enhance economic sustainability.
Objectives
• Increase fee for service revenue.
• Seek further funding opportunities.
• Increase revenue through donations.
Progress delivered in 2015-16
• Appointment of Marketing Manager.
• Cyber Safe Teens program pilot developed for the High School market.
• Received grant from Hills Shire Council to establish e-parenting webinars.
• Joined Panel of Service Providers for NSW Family and Community Services Family Group Conferencing Facilitation Services.
• Received grant from Orange Credit Union for outdoor recreation area for the Children’ s Contact Service in Orange.
• Received community grant from Stockland for use in Youth Symposium – Festival of Films in 2016-17
• Commenced discussion with Family Life Victoria to explore opportunities for joint services for significant mutual benefit.
Priority 4
Cultivate strong relationships with stakeholders to enhance outcomes for clients and create new business opportunities.
Objectives
• Harness internal expertise to inform service development and growth.
• Interrelate be recognised as an industry leader.
• Partnerships developed with key stakeholders to progress service development and business objectives.
Progress achieved in 2015-16
• I-Relate Campaign continued with television promotions in Orange, Dubbo, Newcastle and the Central Coast.
• Service Practice Groups have been established to involve staff in informing service delivery and best practice – Building Connections, Stronger Connections, Aboriginal Building Connections, Child Inclusive Practice, Parenting Programs – Challenge of Disciplining Children & Positive Parenting, Building Bridges, Children’ s Contact Service, Building Stronger Families, Mental Health.
• Staff reference groups exist to enhance the cultural service delivery and support of staff across the organisation – Strength 2 Strength, Work Health and Safety, Kutanya, CALD and Environment.
• Internal publication of the WHS Circular and Staff Newsletter – Interrelate Insights.
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