Marketing and promotion
•
Leveraged media opportunities to achieve national coverage on Sky News and SBS
•
Collected almost 25,000 signatures on our petition to lobby for an extension of drought assistance
funding
•
Developed a proposal template for corporate sponsorship opportunities
•
Updated centre signage to reflect new branding
Policy review
•
A Policy Review Schedule implemented to ensure that all policies and procedures are appropriately
reviewed.
Program improvements
•
Service Practice Groups established to review and update Building Connections, Aboriginal Building
Connections (ABC) and Building Stronger Families programs.
Supervision
•
A review of the Supervision Framework introduced in 2014-15 commenced to ensure all processes
and procedures are relevant and appropriate.
Training
•
Learning and Development Plans introduced for each staff member as part of the Annual Review
process.
•
Organisational Training Plan developed, based on analysis of the individual Learning and Development
Plans.
•
Manager’s Development Program continued to provide positive professional development
opportunities and training in the critical function areas of management.
•
Emerging Leaders Program introduced and trialled to provide leadership training and development
for emerging talent.
•
Training in the new Workplace Conflict Management Policy conducted in all regions.
•
Training webinars in the areas of workplace culture, management skills, IT and service delivery
introduced.
•
New Employee Induction days continued, with an additional Management Induction day introduced
and delivered by the CEO, Executive and Senior Management teams.
Workforce planning and development
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Workforce Development Plan 2015-18 developed in consultation with staff and the Executive.
•
A review of the Quality Staffing Framework (QSF) introduced in 2014-15 commenced to ensure all
processes and procedures are relevant and appropriate. Further development of the Framework will
occur in 2016-17 with a focus on non-client service delivery staff.