Internova Impact Report 2025-2026 | Page 8

Our Mission Our Vision

To empower our network of travel advisors with the most exceptional programs, products and support to deliver unparalleled experiences to the traveler.
To be recognized as the undisputed leader in passionately delivering the power of our travel advisors’ human touch and expertise to clients and consumers everywhere.

Our Values

Clients First: We exist to deliver the power of our travel advisors and agencies to the world. Their success is our success and, as a result, they are first in everything we do.
We, Not Me: Collaboration, teamwork and relationships are the tenets of our success. The collective power of our employees, clients, advisors, agencies and suppliers is what moves us forward.
Human Always: We are a human first business. We believe in the power and competitive advantage created through the innate traits of being human. Trust, integrity, experience, empathy and building positive relationships are at the very core of how we operate.
Act As Owners: Our people are our greatest asset and we are all leaders fully vested in the success of our organization. We are empowered decision makers that take pride in doing the right thing … always.
Go The Extra Mile: We always go the extra mile to make things exceptional. Good is the enemy of great. Complacency is the enemy of innovation. Just like our advisors go the extra mile for their clients, we go the distance for our advisors and each other.
Everyone Belongs: We believe in the power that comes from a diverse team of respectful professionals that is inclusive of all people and thought.
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