Internet Learning Volume 5, Number 1, Fall 2016/Winter 2017 | Page 15

Internet Learning tors who taught the courses confirmed that they identified learning objectives, aligned assessment with the objectives, and designed learning activities as well as learning materials. The instructors’ intentional emphasis on the key learning components was reflected by the evaluations. Still, the courses seemed to “overlook” some information that might be useful to students. Considering that online students are limited to learning resources that rely heavily on technology, it is critical to provide a clear description of the technical support that students can receive and accessibility of all technologies required in the course (Zeff, 2007). Considering that students most highly value clear instructions describing how to get started and navigate course materials (Ralston-Berg, 2014), we recommend integrating course orientation activities at the beginning of each course. One application of the data from this study is for our faculty to generate a standardized template for syllabus design. A standardized template would influence neither the course-specific content nor the structure of any one single course; instead, it would carry links to the types of support services that were identified in this study as insufficient. That way, support information could easily be incorporated, both for our learners, and for new faculty. We recommend incorporating the following links into a syllabus template: • Getting started with technology at IU: https://uits.iu.edu/studentguide • How to use Adobe Connect (training is available through Connect): https://ittraining.iu.edu/scripts/ oncourse/pdfcreator/sourcePDF/ Connect-Leader.pdf • IU’s Writing Center: http://www. indiana.edu/~wts/ • Disability Services: https:// studentaffairs.indiana.edu/ disability-services-students/ • Student Conduct: http://studentcode.iu.edu/ • Academic Calendars: http:// registrar.indiana.edu/officialcalendar/ • IU Libraries: https://libraries. indiana.edu/ • Online Communications (netiquette): http://www.iun.edu/ online/student-resources/studentcommunication-page.htm • Services for graduate students: http://graduate.indiana. edu/support/index.shtml • American Association of Adult and Continuing Education (AAACE): http://www.aaace.org/ • The Society for Human Resource Development: https://www.shrm. org/pages/default.aspx • The Association for Talent Development: https://www.td.org/ • Association of Adult Literacy Professional Developers: http://aalpd. weebly.com/ 14