International Journal of Open Educational Resources Volume 2, Issue 1, Fall 2019/Winter 2020 | Page 99

Know Your Audience(s): Collaborating for Copyright Education as the project has evolved, the team has begun to employ humour as a component of the narrative in each video’s visual presentation, narration, or both. This approach significantly enhances the enjoyment and engagement level of modules but runs the risk of creating vague or possibly even incorrect interpretations of nuanced and complex aspects of the Canadian Copyright Act. As a result, great care must be taken with the scripting of each module, with scripts and visual presentations subject to multiple reviews by the core content team. Modules were often reviewed by the full team, as works-in-progress, up to eight or 10 times. A conversational or colloquial approach to the visual presentation that emphasizes engagement for audiences such as graduate students and the broader public was invariably chosen. While this approach may reduce clarity, it was preferred over strict adherence to academic or legal-sounding narrative. Although a more academic or legal sounding narrative would have greater precision for audiences such as academic staff or legal scholars, it can sound “scripted” and unnatural in the final product. This balance is difficult to achieve on a module-by-module basis, and demands discussion in forums, where all members of the project team can be present to flag issues and resolve concerns. Over time, the team developed two approaches to balancing precision and engagement. First, central or key copyright topics with the broadest interest (or multiple primary audiences) were identified as “flagship” modules, and these modules were used in novel forms of visual presentation that received in-depth review and revision. For example, one module was created using Powtoons animation, and another module was created by filming puppets in a university library. These novel forms of presentation led to a second approach, which was the incorporation of team members with theatre or live performance backgrounds to serve as a counterbalance to more traditional, academic approaches. The value of skills contributed by students with theatre backgrounds to the development of engaging modules dramatically improved engagement quality of the modules. Increasing engagement by using novel forms of visual representation has a negative impact on the re-usability of project content (the engagement vs. re-usability axis of the OER triangle), since the convention of making downloadable slides for the module is often broken with the use of different media. The team has discussed possible alternatives to address this concern, such as creating a parallel set of slides or making raw video and audio content available for download, but the value and effectiveness of these options has not yet been assessed. In one case, such as a Powtoons-based module on using images, the project team has decided that an updated version of the module will re-focus on re-usability by replacing the animated material with a more versatile PowerPoint plus narration approach. Achieving Inclusivity In order for the project material to be effective across multiple primary audi- 91