International Journal of Open Educational Resources Volume 2, Issue 1, Fall 2019/Winter 2020 | Page 177

What Does Free Mean? Orienting an OER Program Toward Sustainability The “bus proof ” library: Technical succession planning, knowledge transfer, and institutional memory. Journal of Library Administration, 59(4), 455-474. doi:10.1080/01930826.2019.1593716 Spain, E., & Groysberg, B. (2016). Making exit interviews count. Harvard Business Review, 94(4), 88-95. Retrieved from https://hbr.org/2016/04/makingexit-interviews-count 169