International guide 2021 | Page 47

International guide | 47 STUDENT SUPPORT at Keele At Keele University we provide a comprehensive student support service covering all aspects of student life. We have an International Student Support team dedicated to all International, EU and EEA students at Keele. Our friendly team organise the Meet and Greet Airport Collection service and International Welcome at the start of the academic year. Weekday drop-in sessions are held where students can receive specialist advice and guidance on visa and immigration queries, finance and welfare issues, information on working in the UK and assistance with any personal or academic issues they may have. Student Support is available day and night. A team of Resident Advisers in the Halls of Residence and two Out of Hours Support Officers along with Campus Security work together with International Student Support to provide 24/7 support. The Students’ Union also offers an independent advice service known as ASK which can be consulted on a wide range of issues. Every student is assigned a personal tutor who is available to give academic guidance and additional support in academic English is offered through the Language Centre. For faith or spiritual guidance, Keele has three Christian chaplains, a Muslim chaplain and faith advisors. keele.ac.uk/studentservices