REGIONAL CHANNELS
Retail and fashion company in Latin America increases productivity 150 % in classification and height picking operations .
CUEROS VÉLEZ IS IMPROVING ITS LOGISTICS OPERATIONS USING INFOR WMS
• More than 20 % increase in reception productivity
• 3 % improvement in level of services
• 100 % inventory visibility
• 20 % more customer satisfaction
• 100 % better decision making
• 100 % improvement in administrative processes
Cueros Valez sees customer satisfaction up 20 % with Infor WMS
Infor says Cueros Vélez – a Colombian company with a presence in Costa Rica , El Salvador , Guatemala , Panamá and Perú – is achieving ‘ extraordinary results ’ after implementing Infor WMS to manage warehouse operations .
The solution was sold and implemented by Cerca Technology , Infor ´ s channel partner .
Cueros Vélez was founded more than 35 years ago and is dedicated to the manufacturing of leather goods . It has six production plants with end-to-end processes , from receiving raw materials to delivery to stores and customers through multi-channel sales . In 2016 , it opened a new leather plant in Colombia , which is considered to be one of the most modern in Latin America with a capacity of producing more than 30,000 leather products per month in sustainable processes .
Cueros Vélez ’ s strategy was to redesign its supply model and one of the main activities was to implement a modern warehouse management solution . The company selected Infor WMS as part of its Digital Transformation .
“ Infor WMS is a very intuitive solution that enables us to get realtime visibility for better decision making . From the very beginning , Cerca Technology supported our business and our needs ,” said Paula Cardenas , Supply Chain Manager , Cueros Vélez . Cueros Vélez announces these results after implementing Infor WMS :
• More than 150 % increase in productivity in height picking
• More than 150 % increase in productivity in classification process
“ Infor WMS is a very flexible solution that applies perfectly to our business needs and to the different sales channels . One of the advantages considered by our IT team is that it is implemented in a multi-tenant cloud , which enables us to easily move to the cloud ,” said Carlos Abello , Logistic Director , Cueros Vélez .
As regards the implementation process , Cueros Vélez uses a training methodology based on real scenarios , enabling key users and staff to be part of the process and help in the implementation success . The process takes place with an internal strategy called ‘ Vélez University ’, a training space created for employees .
“ One of the great challenges was to have the solution implemented before high season 2021 and this was possible thanks to Cerca Technology . This was a great step for Cueros Vélez in our Digital Transformation process with different solutions such as WMS , ERP , WCS and TMS now integrated . Currently , operation leaders can manage operations and measure productivity with different tools ,” Abello said .
Cueros Vélez deployed the project in two stages . The first was to implement and consolidate Infor WMS . Once it was live and indicators improved , the second stage was to integrate WMS with other existing solutions .
“ One of the main challenges that Infor WMS helped with is order processing , resulting in great optimization for Cueros Vélez that is already experiencing great performance indicators ,” said Julian Lasso , Professional Services Manager , Cerca Technology .
“ The multi-tenant cloud architecture of Infor ’ s warehouse management solutions helps companies like Cueros Vélez seamlessly grow and scale their capacity . In any situation , increasing order volume , product range expansion and increasing the number of stores , the solution will work stably and reliably , meeting all the requirements of the business and increasing customer satisfaction ,” said Adriana Gutierrez , Infor Latin America Channel Director . •
24 www . intelligenttechchannels . com / latam