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Vertiv brings together hardware , software , analytics and ongoing services to enable its customers ’ vital applications to run continuously , perform optimally and grow with their business needs . The vendor solves the most important challenges facing today ’ s data centres , communication networks and commercial and industrial facilities with a portfolio of power , cooling and IT infrastructure solutions and services that extends from the cloud to the Edge of the network . Recently , the company opened a new office in Kenya and the facility offers insights on latest Vertiv technologies to customers and partners from across East Africa .
VERTIV OPENS OFFICE AND CUSTOMER EXPERIENCE CENTRE IN KENYA
Vertiv , a global provider of critical digital infrastructure and continuity solutions , has announced the opening of its new office and state-ofthe-art Customer Experience Centre in Nairobi . With an increasing demand for high efficiency critical infrastructure in East Africa , this centre supports Vertiv ’ s efforts in offering digital infrastructure solutions to local customers .
The centre ’ s experts offer first-hand knowledge of the technologies and showcasing of the products gives users a chance to get close to the diverse range of Vertiv ’ s critical infrastructure solutions for applications from the Edge of the network to the cloud . Products at the centre include Vertiv SmartCabinet – a pre-configured , self-contained solution that offers efficiency , economy , interoperability , and control ; Vertiv Liebert EXS UPS – optimised and integrated three-phase uninterruptible power supply
( UPS ) solution with high efficiency power protection ; Vertiv Liebert EXM2 – highly reliable and efficient UPS designed to provide industry-leading performance and Vertiv Liebert APM Plus – the versatile and modular UPS fit for row and room applications , as well as thermal management products and other IT management solutions . The facility will not only provide presales , sales , and product training , but full-service certification courses for Vertiv ’ s authorised service partner network as well .
In addition to the products physically available at the centre , Vertiv offers the experience of its large-scale modular data centres , power and cooling solutions through virtual reality .
“ This opening marks our growing presence in Kenya and the East African region , and we are excited and proud to be part of this historic digital journey . We are investing in facilities and people to grow our footprint in the East African market as internet penetration , data usage and digitalisation continues to expand across the length and breadth of the region ,” said Rohan Patil , Vertiv ’ s regional manager for East Africa .
“ This hub is a key investment from Vertiv , in an effort to offer critical digital infrastructure for local telecommunication networks , data centres and commercial facilities . Establishing this kind of foundation in Kenya can help the country ’ s talents and important sectors advance , as well as the region as a whole ,” said Patil .
The establishment of Vertiv ’ s Kenyan Customer Experience Centre is part of the company ’ s growing footprint in Africa to modernise infrastructure and drive digital transformation .
“ As East Africa fast-forwards its digital transformation journey with increased internet adoption , Vertiv is poised to help support the digital infrastructure that could make the region more competitive on a global scale , and boosting socioeconomic growth ,” said Karsten Winther , President in Europe , Middle East , and Africa ( EMEA ), Vertiv .
Winther said : “ Our goal is to enhance customer experience and provide closer support to this key market . At our new facility , customers and partners from all over Eastern Africa can experience the quality of Vertiv products and engage with technology experts to expand their knowledge and capabilities . We hope that the foundation we have set is the starting point for great things to come in East Africa . The first step has been taken , and we are on our way there .” •
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