Intelligent Tech Channels Issue 52 - Page 32



South Africa-based enterprise software developer RedPanda Software has been appointed by Flooid , a global leading cloudbased unified commerce platform , to be its go-to-market and distribution partner in South Africa and other markets , bringing even more seamless service to customers , resellers and partners .

The move was the natural evolution of a long software development relationship , spanning more than a decade , between the two retail technology providers , and is timed superbly as research shows most retailers are expecting strong growth this year and beyond , with a focus on technology solutions that enhance both the retailer performance and customer ’ s experience .
Gabriël Swanepoel , Country Manager , Mastercard , Southern Africa , said : “ Consumers want frictionless , convenient checkout regardless of whether they check out online or on mobile . When you consider cart abandonment rates nearing 70 %, due to security concerns or often complicated checkout processes , the concept of frictionless quickly moves from a nice idea to a must-have . If friction can be removed , it should be removed .”
Both Flooid and redPanda Software have built their customer bases on software solutions designed specifically for retail .
Peter Ludi , Business Development Director , redPanda Software , said the two businesses have built a strong working cadence making the next phase of their partnership a smooth transition to a higher gear .
“ Teams from both businesses know each other exceptionally well , meaning customers , resellers and partners get a seamless service with top tier development support and services , including bespoke development within the Flooid ecosystem ,” said Ludi .
The enhanced partnership will provide new and existing Flooid customers with access to a wider range of services that will draw upon redPanda Software ’ s extensive retail software project delivery and implementation experience , augmenting those already provided to Flooid in development , engineering , and technology .
“ Ultimately , the retail environment is unique and dynamic and retail people understand this . This partnership is designed to expedite value to retailers . This is important because of the pace of innovation and the need for retailers to not only keep up with customer demands but lead with customer and performance innovations .
“ Because of our well-versed working cadence , there ’ s no extended ramp-up . In other words , the partnership accelerates time to value . This is in no small part driven by redPanda Software ’ s deep understanding of the Flooid ecosystem , with stable technical and leadership teams in both businesses working in sync ,” said Ludi .
Martyn Osborne , CEO EMEA , Flooid , said : “ I ’ m delighted to be building on an already great relationship with redPanda Software that we ’ ve developed over many years . redPanda Software brings deep expertise in software engineering , project delivery and implementation with local know-how and feet on the ground . We trust the redPanda Software team to consult , develop and implement our solutions in an increasingly important region for our company .”
Gareth Hawkey , Group CEO and Co-founder , redPanda Software , said : “ We ’ re excited to be deepening our relationship with Flooid and extending its reach into the South African and other markets . We have deep experience and expertise in the Flooid platform gained over many years and have worked with Flooid for key customers in South Africa and globally for over a decade . This is an exciting progression of our partnership . redPanda places great value in the power of deep , long-term partnerships .” •
32 www . intelligenttechchannels . com