Intelligent Tech Channels Issue 47 - Page 53

SAJITH KUMAR , GENERAL MANAGER – ENTERPRISE , CLOUD BOX TECHNOLOGIES

Q & A

EDITOR ’ S

Some of the key trends to watch out in the 2022 include , on cloud security , hyper converged infrastructure ( HCI ), collaboration and instant messaging , Big Data , IoT and Edge Computing and 5G networks . We can also expect to see growth in AI , virtual reality ( VR ) and augmented reality ( AR ). Some of the security software that will see grow include , digital analysis AI and Machine Learning for realtime threat management solutions of the technologies and robotic process automation ( RPA ) which will drive the business moving forward .

SAJITH KUMAR , GENERAL MANAGER – ENTERPRISE , CLOUD BOX TECHNOLOGIES

To attract new customers and strengthen existing customer relationships , the channel must embrace operational changes and look for areas where it can bring in innovation .
It is quite welcoming to see a certain amount of optimism seeping into the channel business and we need to continue to stay competitive in today ’ s business landscape . As a channel partner , we must keep pace with future technologies to stay ahead of the curve and be prepared to make bigger offerings to what is currently being provided . To attract new customers and strengthen existing customer relationships , the channel must embrace operational changes and look for areas where it can bring in innovation . This can be achieved with the right resources and investments in skills and expertise .
Given the disruption to business over the last two years , CIOs were prompted to manage the growing demands for distributed work force and managing businesses with the changes that sprang from the pandemic . While it served the purpose at that time , it is now time to move on to strategic planning to enhance the business . Focus must be on security threats and fast remediation . Filling in the skills gap is another area of focus as well as upskilling the mixed work force .
We have seen customers adapting to technologies in a rush to meet their business needs . As a result , the cyberthreat landscape has increased and is a sweet spot for cybercriminals . At Cloud Box Technologies , we help customers build a resilient , agile and sustainable infrastructure . We treat every customer requirement as a unique need and believe that there is no one-size-fits-all security solution . We carry out comprehensive network vulnerability assessments , understand and provide best of breed solutions . We offer a very wide bouquet of security solutions which protects customers from multiple endpoints , several devices and from several remote locations safely and securely .
Aside from that , AI technologies have been evolving over the past few years and will continue to do so in 2022 . It will get into more practical areas and will open new avenues for developers . Previously , only large organisations such as Google , Twitter and Facebook were using AI / Machine Learning analytics for their business intelligence . This year and going forward there will be more of mid-sized companies using and getting into AI / Machine Learning technologies .
Another important aspect is skill assessments should be a regular phenomenon within organisations and this will help in planning both skills development programmes as well as upskilling employees to narrow the skills gap .
At Cloud Box Technologies , we ensure that we keep up with emerging technological trends and futureproof our workforce by developing and re-aligning roles , skilling , up-skilling and re-skilling , which is critical and is an essential lifeline for the industry we operate in . •
INTELLIGENT TECH CHANNELS Issue 47 53