The global Managed Services platform will provide a centralised , agile and automated delivery service for organisations by leveraging Managed Services centres in Saudi Arabia and United Arab Emirates .
MIDDLE EAST
REGIONAL CHANNELS
MID DLE EAST
DIMENSION DATA EXPANDS NEXT- GENERATION MANAGED SERVICES OFFERING TO ACCELERATE CLIENT INNOVATION ACROSS THE MIDDLE EAST
Dimension Data , a leading global
technology integrator and Managed
Services Provider , has announced the expansion of its next-generation Managed Services to help clients streamline operational efficiencies and drive business outcomes across the Middle East .
As the economy rebounds from the effects of the COVID-19 pandemic , Dimension Data has expanded its Managed Services capability across Saudi Arabia and United Arab Emirates to support businesses as they recover and reinforce their Digital Transformation efforts . Dimension Data ’ s global Managed Services platform offers data-driven insights and real-time reporting , managing over 9,000 IP networks and supporting over 13 million users across the globe . The Managed Services centres in Saudi Arabia and United Arab Emirates complement Dimension Data ’ s global Managed Services platform and operate in accordance with local in-country data sovereignty laws .
Mohammed Hejazi , Managing Director for Dimension Data Middle East , said : “ The way in which we work has shifted and remote working has brought a new set of challenges . With rapidly changing situations , organisations expect partners to quickly provide new services to enable them to manage , or accelerate , additional requirements .
“ The boost in productivity will increase data traffic as well as the possibility of attacks on customer networks . Reducing security risks is one of the top reasons for considering a Managed Services Provider . The intent in the Middle East is to proactively monitor client networks and support remedial activities through the Security Operations Centre ( SOC ) and the Network Operating Centre ( NOC ).”
Dimension Data ’ s goal is to allow organisations to focus on their main core business while leaving their day-to-day IT and security operational tasks to the subject matter experts . Dimension Data has the expertise in understanding clients pain points , thus pushing the organisation to provide tailored solutions through the rich portfolio which includes different flavours of Managed Services , like 24 / 7 proactive support , reactive support , on-site interventions , managed client platforms or used Dimension Data platforms in addition to application Managed Services .
Dimension Data ’ s approach to Managed Services builds on its proven track record of managing and integrating multi-vendor solutions by bringing together its crosstechnology portfolio of Managed Services , delivered through a single scalable and secure platform .
Mohammed Hejazi , Managing Director for Dimension Data Middle East
“ The next-generation Managed Services offering gives you the data you need to enable IT and operations teams to focus on more strategic , Value Add tasks and drive business performance ,” said Hejazi . •
INTELLIGENT TECH CHANNELS
INTELLIGENT TECH CHANNELS Issue 35
25