Intelligent Tech Channels Issue 32 | Page 24

MIDDLE EAST REGIONAL CHANNELS MID DLE EAST With Oman undoubtedly at the forefront of Digital Transformation, Intelligent Tech Channels discusses the country’s digital development with Vlad Postelnicu, Director Alliances and Strategic Partnerships, Software AG, and Firas Saifan, Managing Director, Technologies Strategies Middle East (TSME). OMAN PLACING EMPHASIS ON INNOVATION TO BOOST PROSPERITY WWhat has been the impact of Digital Transformation in Oman? Oman has been at the forefront of Digital Transformation as one of the key initiatives for the country in line with its Vision 2040 and e.Oman 2030 (Digital Oman Strategy) that lays emphasis on Digital Transformation and innovation to boost the economy and prosperity of the society. The e.oman strategy focuses on IT industrial development in order to enable the society and individuals and enhance eGovernment and eServices in the next five years. The impact of the country’s decision to scale digitalisation has been incremental particularly in the governmental sector. These are further divided into achievable strategic pillars to advance the digital society and fabric of Oman thereby enabling Smart government and services, creating a vibrant digital and ICT led ecosystem, governance, standards and policies to guide this new framework. The impact of the country’s decision to scale digitalisation has been incremental particularly in the governmental sector where the vision is to enhance end-user experiences and a welcoming response by residents in adopting these technologies. Oman is rapidly upgrading citizen services and driving business transformation. Several digitisation efforts are being led by the Ministry of Technology and Communication (MCT) to digitalise the government of Oman and its agencies for direct impact and to boost end-user services making them seamless, effective and efficient. In line with Oman’s public services digital 2022 plan to digitalise 59 public services across different government institutions, several technological changes are being led by MCT and are gradually being rolled out through automation to simplify processes for citizens, residents, tourists and the larger community. Making strong headway, the digital roadmap will help deliver the country’s commitment to boost Oman’s economy. Over the past years we have seen a significant increase in transformation projects across Oman, both in the government and private sector. With immense utilisation of IoT and integration to support the multitude of existing and Vlad Postelnicu, Director Alliances and Strategic Partnerships, Software AG 24