INTELLIGENT SOFTWARE
Epicor partner deploys Epicor
ERP for UAE manufacturer
E
picor partner, Cork Information
Technology, has worked with
Epoch Cosmetics & Toiletries’
stakeholders to bring the full power of
the Epicor platform to the company and
its employees.
Epicor Software Corporation, a global
provider of industry-specific enterprise
software to promote business growth, has
announced that Epoch Cosmetics & Toiletries
LLC has deployed its Enterprise Resource
Planning (ERP) solution, Epicor ERP, to
improve manufacturing and warehousing
operations and streamline information flow
across the company.
Dubai-based Epoch Cosmetics &
Toiletries produces aerosols, deodorants,
air fresheners and cosmetics for markets all
around the world-including its native UAE,
the KSA, India, West Africa, Egypt, Oman,
the UK, France and the US. The company
supplies major brands-such as Elegant,
Inspire, Pleasure, Hot & Cold, Mehas and
The Scent-to distributors, and also offers
contract manufacturing to other brands.
Having grown from a handful of
employees to a monthly production capacity
of more than two million products in just 10
years, Epoch Cosmetics & Toiletries realised
it would need to replace its existing ERP
solution to continue to expand and grow.
“As we grew, our legacy system was
not catering to our needs, especially in
manufacturing, warehousing and sales,”
said Abbas Hamid, Director at Epoch
Cosmetics & Toiletries.
The company’s warehousing issues
stemmed from a lack of real time accuracy
and visibility for on-hand stock levels
from the front-end system. The necessity
to implement manual workarounds was
impacting productivity and inaccuracies
were affecting stock valuation. In addition,
stock retrieval was employee-driven, rather
than system-driven, leading to further
inaccuracies if goods were not correctly
stored. Other complications existed based on
the absence of a stock-taking module in the
legacy ERP, requiring warehouse employees
to perform an entirely manual reconciliation.
“In addition, the manufacturing module
within the legacy system only captured the
cost of materials, so labour costs and direct
costs were never captured. These had to be
generated through manual calculations and
estimations, which affected our financials,”
added Hamid.
Reporting was also cumbersome, with
pending PO reports and shipment tracking
requiring manual preparation and the system
offered no capability for real time reporting.
Epoch Cosmetics & Toiletries decided it
needed an ERP system that was tailored to
its business operations, was easy to deploy
and use, and would be flexible enough to
allow the company to grow unimpeded. After
considering four major ERP vendors, Hamid
and his team selected Epicor ERP due to
the manufacturing-centric focus and native
functionality of the solution.
“While we obviously needed some level
of customisation, we were very clear that we
wanted to adapt to a system and be in line
with best industry practices, rather than the
other way around where the system has to
adapt to us,” added Hamid.
Epoch Cosmetics & Toiletries’
stakeholders were drawn to the real time
reporting functionality of Epicor ERP, as
well as its multi-region capabilities, so
that future expansion plans would not be
hampered and that consolidated reports
could be easily compiled.
The company’s project team worked
with regional Epicor partner, Cork
Information Technology, to deploy the
new solution to users in the UAE. Supply
chain, sales, CRM, manufacturing, finance
and asset management will all be key
areas of functionality that are expected
to help enhance Epoch Cosmetics &
Toiletries’ operations. •
INTELLIGENT TECH CHANNELS
INTELLIGENT
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