Intelligent Tech Channels Issue 31 | Page 24

MIDDLE EAST REGIONAL CHANNELS MID DLE EAST As Pharma Pharmaceutical Industries plotted its next growth cycle, it realised that the absence of an effective ERP platform would be the main obstacle to such plans. Epicor partner, Full Insight Technology Solutions (FITS), introduced the best solution for Pharma’s growth ambitions – Epicor ERP – a platform that was easy to install, easy to use and with functionality that had a tight fit with the group’s requirements. PHARMA GROUP ACCELERATES GROWTH PLANS WITH EPICOR ERP Pharma Pharmaceutical Industries (Pharma) is a group of companies based in the Kingdom of Saudi Arabia (KSA) that brings together business leaders, seasoned healthcare professionals, marketing and sales specialists, pharmacists and other industry veterans. Between them, Pharma’s companies leverage their rich spectrum of expertise to provide a wide range of services to the Saudi pharmaceutical industry. Services offered by Pharma include: branding, marketing and sales; warehousing and logistics; facilities management and regulatory compliance consultancy. Lack of linkage and trackability restricted plans for growth Pharma has already established itself as the partner of choice for pharmaceutical companies, both international and within its native Saudi Arabia. Recognising that its clients – and the healthcare system it serves – are now enmeshed in a digital world, A key element of Epicor ERP that impressed Pharma’s procurement team was the audit trail. Pharma resolved to address the gaps in its ICT infrastructure. It was decided that Digital Transformation would provide the optimal path to growth. However, as the company plotted its next growth cycle, it realised that the absence of an effective ERP platform would be the main obstacle to such plans. Tariq Kayyali is Quality Unit Director and ERP Project Manager for Pharma. With his team of stakeholders, he focused on linking and integrating department transactions and reducing the time to locate vital archived data, from days to seconds. “We didn’t have any ERP in place and relied on a paper system to manage each department’s activity. This resulted in inconsistencies across manually prepared documents and reports and meant several wasted man-hours spent archiving and locating historical data,” Kayyali said. In addition to finding an ERP solution that could mitigate these challenges, Pharma Tariq Kayyali, Quality Unit Director and ERP Project Manager, Pharma 24