Intelligent Tech Channels Issue 30 | Page 62

It became quickly apparent that if I was going to have a long and successful career, I’d be wise to follow my passion for technology, and sales was the obvious route in. For our part, at Credence Security, partner enablement and continuous improvement are key – we have a channel programme that is designed to enable, evangelise and motivate them to sell our technologies proactively. What are the latest trends you see emerging across the channel? Well, given the current situation and the associated cash flow challenges, we are definitely seeing a reprioritisation of projects but I am happy to see very few projects that have been cancelled – it is just a matter of pushing them back a few months or a move towards more OPEX consumption models, like the cloud, as customers look to get more cost predictability and flexibility and a reduced barrier to entry. What is your management philosophy? When it comes to managing the channel, I think there are a couple of critical success factors for me. For one, I try to be a leader, rather than a ‘boss’ or a manager – a ‘my way or the highway’ approach when it comes to partners, is a real recipe for disaster. So, I always strive to build consensus and if nothing else, keep an open mind and foster It’s very important for us to understand what solutions they currently have in their portfolio and where the gaps lie in terms of their ability to provide holistic security solutions to customers. open communication and (healthy) debate. The other key for me is transparency – whether it is with the internal Credence Security team or with our partners, we are always transparent and honest with them. When you look back at your career what has been the most memorable achievement? The experience I have gained and the people that I have had a chance to work with over the last 16 years can be considered an achievement in and of itself. And while I have had several high points in my career, getting promoted from Regional Channel Manager to Channel Director at Credence Security at the start of 2020 is what I am most proud of. What made you think of a career in technology? Although I have had a passion for computers and technology from my early days, a career in IT was never part of my plan and in fact, my degree is in finance. It didn’t take me long into my first job to realise that I didn’t enjoy the world of finance all that much. Plus, I consider myself a people person – I get energy from meeting new people, giving presentations and having in-depth conversations – so sitting behind a desk wasn’t for me either. It became quickly apparent that if I was going to have a long and successful career, I’d be wise to follow my passion for technology, and sales was the obvious route in. What are your personal interests and where do you like to spend most of your time after work? Well, in a pre-COVID world, my after work routine included a stop at the gym. However, these days, like most, I tend to spend a large portion of my free time with the family, watching movies or series on Netflix and Amazon Prime. I really enjoy reading, particularly on technology topics, and I am also a gearhead, so love keeping up-to-date on the latest in the automotive industry and the world of off-roading. • 62