Intelligent Tech Channels Issue 03 | Page 46

INTELLIGENT SOFTWARE BUSINESS

Four ways to stress test service enterprise applications

Luis Ortega at IFS points out service applications must be tested in at least four different areas to assess agility , functionality , and future readiness .

Most large organisations in the Middle East still operate in silos . That is particularly the case with service and we see poor information exchange between business units on two levels : first , within organisations , and , second , between the owners of assets and service companies .

With the pressure from local governments to create smart cities , especially across the GCC , it is becoming imperative for local businesses to provide not just products
The benefit is the organisation is working to one common goal and delivery performance at all levels will improve but an effortless customer service that complements the initiatives of local governments . Globally too , most service business leaders are scrambling to provide customers with fully integrated solutions instead of products . Service organisations are being pressured to better design , produce , and deliver their service offerings .
One interesting repercussion of this trend is the increased importance of software agility and improving service efficiency with enterprise solutions
46 Issue 03 INTELLIGENT TECH CHANNELS