Intelligent Tech Channels Issue 28 | Page 49

Q& EDITOR’S S entinelOne partner programme’s motto is ‘When you succeed, we succeed’ and we believe that every channel programme should embody this approach. Every organisation should aspire to build strong relations with distributors, resellers, integrators, strategic technology providers and even individual consultants and work toward becoming partners who share a single purpose of delivering the next generation protection people and organisations need. It is very important to enable your partners and help them become independent in articulating your brand story while ensuring they feel like they are part of your team. We believe that for the programme to be successful it is equally vital for your partners to be able to address customers’ technical and commercial challenges. Customers’ business bottom lines do depend largely on the choice of technology that is designed to protect them and to also deliver efficient infrastructure that integrates with existing solutions seamlessly. These key elements will make any vendor’s partner programme stand out and deliver results that both parties will benefit from: 1. Eyes on the prize – sustainable business benefits should always be kept in mind for partners to increase their margins while focusing on service delivery and business growth. 2. Training, training and training – the more your partners know about your solutions and its benefits, the more confident they will be introducing it to their Od eh , Re gion al Director at Sent in ne inelO customers. New business, technology and cybersecurity challenges emerge on a daily basis and nothing can match partners’ ability to fully understand their customers’ needs, evolving concerns and potential threats they may face in the nearest future. 3. Certifications are key to encouraging partners to continue focusing on your products and to feel more empowered when they approach their customers. 4. Eliminating obstacles partners may face when selling your solutions is paramount for any channel programme. It is very important for partners to be fully aware of how your solution integrates with other solutions in their customers’ stack. 5. Rewards and rebates play an equally important role in designing partner programmes. Competitive accreditation and monitory reward structures that incentivise partners for their skillsets, certification and achievements are equivalently imperative for guaranteeing successful long-term partnerships between vendors and channels. 49