Intelligent Tech Channels Issue 27 | Page 16

EDITOR’S COMMENT ATTRACTING AND RETAINING TALENTED YOUNG PEOPLE KERRY DE MENDONCA, TALENT ACQUISITION LEAD AT ALTRON KARABINA A ttracting young people is not difficult due to the number of graduates entering the job market and the high unemployment rate in our country. The challenges are to find candidates that are the right fit for the business and to retain them after a year or two, once they have gained experience. We find there is a gap between what graduates are being taught at a tertiary education level in terms of their ability to translate their technical skills to solve relevant business problems. For us as a channel partner, it is important to find candidates that have an interest in business and a strong business acumen. This enables them to understand our customers’ Digital Transformation challenges and opportunities from a business rather than a technology point of view. With this in mind, programmes such as We Think Code are invaluable to companies as they deliver readily available talent with the necessary hard and soft skills who can join a business and add value. We run an intensive programme for graduates where they learn about the different product and services suites within specific areas of business. They 16 get to shadow a senior representative in that specific segment of the business, and we provide them with coaching, specifically soft skills as well as presentation and customer engagement skills. Once they’re onboarded and upskilled to make them fit for the business, the next challenge is to retain them. After a candidate has one or two-years’ worth of experience, they will find it fairly easy to secure a job at another company with the ability to deliver value almost immediately and at a reasonable cost. One of the main drivers at their level is the ability to earn a higher income. For this reason, they become more fluid; if an opportunity arises where they can receive a salary increase, they will take it. We make use of several methods to retain younger employees. Engaging with them is very important. We find out what they want from the company in terms of their career goals, and even personally to some degree, and how we can help them achieve them. Interestingly, this isn’t only a conversation; younger employees want to see a tangible plan. It is also vital that they see themselves fulfilling a meaningful role inside the company, which in turn links to their cultural and personal values. Social engagement is another aspect to consider; create opportunities for young people to engage and connect with their colleagues on a social level. There are a number of ways companies can make themselves attractive to young people. Younger employees enjoy flexible working hours, the ability to work remotely and an inclusive work environment. In addition, placing them with a leadership structure is critical as they want colleagues that lead by example, show interest and see them as an asset to the business. Companies should see employing young people as a strategic opportunity to utilise their talent and transform themselves. We make use of several methods to retain younger employees. Engaging with them is very important. We find out what they want from the company in terms of their career goals.