Intelligent Tech Channels Issue 24 | Page 8

NEWS Avaya to establish centre to serve as test-bed for its partners Oman Data Park leverages Dell Technologies’ strategic expertise for Digital Transformation A vaya Holdings Corp has announced that it will be building on its long-standing relationship with the Dubai World Trade Centre (DWTC) by opening a customer experience centre at One Central, a new international Grade-A mixed-use development in the heart of the city. Showcasing the latest advancements in Artificial Intelligence (AI), Biometrics, and Blockchain-enabled communications and collaboration solutions, the centre will serve as a test-bed for Avaya’s partners and customers, from across the globe, looking to develop world-class solutions to address the most pressing business needs and challenges. His Excellency Helal Saeed Almarri, Director General, Dubai World Trade Centre Authority (DWTCA) and Dubai Department of Tourism and Commerce Marketing (DTCM), said: “DWTC Authority is delighted to welcome Avaya to the One Central development. Avaya is a long- standing partner of DWTC and we have first-hand experience of its commitment to technological excellence. “This innovative customer experience centre is a solid new addition to the One Central ecosystem and reaffirms both the development and Dubai’s attractiveness as a dynamic urban destination of choice for businesses to accelerate their growth trajectory and expand their geographic reach.” As the home of GITEX, the Middle East’s largest technology expo, as well as many of the region’s most prominent industry-specific exhibitions, DWTC annually attracts top decision makers from the broadest spectrum of industry. (L) Nidal Abou-Ltaif, President, Avaya International, and (R) HE Helal Saeed Almarri, Director General, Dubai World Trade Centre Authority (DWTCA) and Dubai Department of Tourism and Commerce Marketing (DTCM) 8 Eng Maqbool Al Wahaibi, CEO of Oman Data Park, and Havier Haddad, General Manager – Gulf at Dell Technologies, have signed a MoU O man Data Park (ODP), one of the Sultanate’s premier IT- managed services and cloud services provider, has signed a Memorandum of Understanding (MoU) with Dell Technologies, initiating a landmark project to provide Professional Services as a Service (PSaaS) to its customers. This collaboration is a step towards amplifying Digital Transformation initiatives across Oman with speed and efficiency. The MoU was signed at COMEX Technology Show by Eng Maqbool Al Wahaibi, CEO of Oman Data Park, and Havier Haddad, General Manager – Gulf at Dell Technologies, further strengthening their seven year partnership. Eng Maqbool Al Wahaibi, CEO at Oman Data Park, said: “At ODP, we believe in providing unparalleled services and solutions to our valued customers. With the Fourth Industrial Revolution changing the course of businesses in Oman, we feel the need to refresh and reimagine our offerings. Therefore, we are pleased to build on our existing relationship with Dell Technologies and empower our processes to become valued certified providers of PSaaS.” Havier Haddad, General Manager – Gulf, at Dell Technologies, said: “Digital Transformation is all about linking people, process and technology, which ultimately leads to accelerating innovation and achieving effective business outcomes. Hence, we are happy to engage with ODP as its support and strategic consultant, and be a part of its step forward in the journey of helping organisations build a knowledge-based economy in an agile, trusted and cost-effective manner.”