NEWS
Finesse signs partnership to digitally transform
UAE’s dining experience
G
ourmet Gulf, a renowned hospitality company in the region,
has selected Finesse, a global software system integrator and
Salesforce, a global leader in CRM, to digitally transform, taking
customer dining experience in the UAE to new heights.
The UAE-based hospitality company’s partnership with Finesse
and Salesforce is set to equip its business with diverse and unique
functioning that allows it to expand its guest base, brand portfolio
and cuisines while enhancing its customer loyalty.
Through Salesforce, Finesse supports Gourmet Gulf to drive
higher customer engagement, world-class dining experience, and
enhanced customer management. Salesforce’s leading CRM and cloud
computing services will enable Gourmet Gulf to usher in dynamic new
customer engagement models in entirely new ways that will exceed
its diners’ expectations.
Sunil Paul, Co-Founder and COO, Finesse, said: “We are pleased to
be chosen as a strategic partner by Gourmet Gulf. With our expertise
and experience in digital solutions and services, we will support
Gourmet Gulf to become the best-in-class when it comes to the Diner
Success Platform, customer service and ensuring loyalty. We will
always continue to invest our best in this association with them and
Thierry Nicault, Regional Vice-President
Enterprise Business Unit (EBU) for Middle
East, Africa and Central Europe Salesforce;
Joe Teixeira, CEO, Gourmet Gulf; and Sunil
Paul, Co-Founder and COO, Finesse
navigate Gourmet Gulf in its Digital Transformation.”
Joe Teixeira, CEO, Gourmet Gulf, said: “After an elaborate
evaluation process, we have chosen Finesse and Salesforce to
implement the proposed solution as it resonates with our vision and
will help to leave a unique experience with our customers.”
Partner Awards announced: Veeam honours partners in Middle East
V
eeam Software, a leader in backup
solutions that enable Intelligent Data
Management, has announced the winners
of the 2018 Veeam Partner Awards at
the Partner Summit in Lebanon. The
annual awards recognise and celebrate
the commitment and success of Veeam
ProPartners and Veeam Cloud and Service
Provider (VCSP) partners who have
demonstrated success in providing Veeam
solutions to their customers and growing
their business while supporting users on the
journey to Intelligent Data Management.
Gilles Pommier, Vice President Channel
and Alliances EMEA, Veeam, said: “We are
confident that we are delivering new data
management capabilities for our partners
to help grow their business by empowering
their customers to do more with their
data, offering more choice and identifying
new revenue opportunities for multi-cloud
environments. We do all of our business
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through the channel, so we are excited to
celebrate the success of our partners from the
past year and recognise the work and talent
in the Middle East that is helping businesses
achieve true business transformation.”
The following Veeam ProPartners and
VCSPs were recognised at the 2019 Veeam
Partner Summit in Lebanon:
Fastest Growth of the Year:
Midware Data Systems
Most Significant Project of the Year:
Al Rostamani
Most Active Partner of the Year: Burhantec
VCSP Partner of the Year: BIOS
Champion for New Products Positioning:
MDS – UAE
Technical Champion:
Systems Engineering of Egypt
Highest Revenue Contribution Partner:
Alpha Data