IoT devices. In fact, about half of all SMBs
currently have a mobile application as
part of their digital strategy. For some
SMBs, increasing mobility may also
include providing access to data on their
network. 88% of consumers do research
online before purchasing in-store, so this
growing online presence is becoming
imperative for survival.
Customer Relationship Management
(CRM): SMBs are also incorporating
third-party tools such as CRMs to
INTELLIGENT TECH CHANNELS
INTELLIGENT
TECH CHANNELS
Issue 24
FortiClient
endpoint security
enables mobility
by securing the
expansion of
IoT devices and
maintaining
visibility into
various endpoints
enhance customer engagement. These tools collect and organise
customer and prospect information, making it easier to provide
personalised digital experiences. Close to 40% of SMBs note
CRMs as a priority investment. As your customers continue to
leverage and store sensitive customer data, however, they must
also ensure it is secure.
Successful modernisation requires a plan to reduce risk
Modernisation introduces a number of benefits to SMBs, but also
opens the door to many security risks. Taking shortcuts with strategy
can be detrimental to the success of Digital Transformation. It’s
essential to develop a well thought out approach to ensure that you
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