Intelligent Tech Channels Issue 22 | Page 31

ICA FR A AL I O N E L S G E R ANN CH A F RIC business leaders sell the benefits back to the wider workforce. MYTH 3: Job replacement For many, the topic of AI automatically triggers the fear of job replacement, not helped by numerous reports and sensationalist headlines. However, where there are challenges, there are also opportunities and the conversation needs to move away from ‘job replacement’ to ‘job enhancement’. There are just as many studies that point towards the INTELLIGENT TECH CHANNELS Issue 22 benefits that AI will have on the workforce, with Gartner research indicating that AI will actually create more jobs. Business leaders and workers instead need to focus on how AI can augment and enhance their roles, and this is where the channel can play an important role. Resellers can offer education and training programmes on these new technologies, not only to ensure that businesses can use these technologies to their full potential, but to quell any concerns that surround AI. It is these types of services that will position resellers as a true business partner. AI is not light years away, it has arrived and is having a positive impact. With just as many opportunities as there are challenges (as with any new tech), many business leaders will be looking towards their channel partners to guide them through it. If channel resellers can educate customers on the benefits of AI, demonstrate real-life impacts and communicate with any level of an organisation, then they will become a trusted partner to help businesses with their Digital Transformation journey. ˜ 31